Botsonic capabilities
8 mapped capabilities, each graded and dated. The map shows what Botsonic can do; the audit shows whether it’s worth consolidating — and a guide shows how to move.
Capabilities
Analytics and conversation reporting
provisionalverified ~2 months agoBotsonic provides real-time dashboards and reports on chatbot performance so support teams can track resolution rates and customer satisfaction.
Branding and widget customization
provisionalverified ~2 months agoBotsonic lets businesses tailor the chatbot's visual appearance and conversational tone to match their brand before embedding it on their site.
Knowledge base training from multiple data sources
provisionalverified ~2 months agoBotsonic trains a custom AI chatbot on a business's own content, including uploaded files and website content, so the bot answers questions accurately from the company's own knowledge.
Live agent handoff
provisionalverified ~2 months agoWhen a customer query exceeds the AI's ability to resolve it, Botsonic transfers the conversation to a human support agent without losing context.
Multilingual support (50+ languages)
provisionalverified ~2 months agoBotsonic automatically detects and responds in the customer's language, enabling support across a global customer base without maintaining separate bots per language.
Omnichannel chatbot deployment
provisionalverified ~2 months agoBotsonic deploys the same trained AI agent across multiple customer-facing channels so businesses can reach customers wherever they communicate.
Plans and pricing
provisionalverified 26 days agoBotsonic offers four tiers from a budget Starter plan to a custom Enterprise plan, with pricing scaling by number of chatbots, monthly messages, and knowledge base size.