Chorus capabilities

Chorus identifies winning sales behaviors from top-performing calls and surfaces coaching recommendations for managers to improve team performance and reduce ramp time for new hires.

Chorus automatically logs contacts and conversation data from calls and emails into the CRM, eliminating manual data entry after every customer interaction.

Chorus automatically records and transcribes sales calls and video meetings, producing searchable transcripts that reps and managers can review without manual note-taking.

Chorus captures the voice of the customer from recorded conversations to surface competitive mentions, objection patterns, and win/loss signals across the entire sales team's call library.

Chorus tracks deal momentum and account health by analyzing call and email activity, giving revenue teams visibility into which deals are at risk before pipeline reviews.

Chorus connects with video conferencing platforms, CRM systems, and the ZoomInfo platform to capture conversations and push insights where sales teams already work.

Chorus is sold as a custom-priced subscription through ZoomInfo; no self-serve or publicly listed tiers are available. Pricing requires a direct quote request.

Chorus maps the full relationship history between a sales team and an account, showing which contacts have been engaged, how often, and through what channels.