Fathom capabilities

Automatically grades internal-hosted calls against admin-defined scorecards tied to Meeting Types, producing per-call scores, time-stamped coachable moments, and aggregated rep-level performance trends.

Generates structured post-call summaries using 15+ pre-built templates covering meeting types including general, sales (BANT, Sandler, SPICED, MEDDPICC), customer success, demo, one-on-one, interview, retrospective, and project update.

Conversational AI interface that lets users query their entire meeting library with natural-language questions (e.g. 'What did the customer say about pricing last quarter?') and receive cited, AI-generated answers.

Records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams meetings without a visible Fathom bot joining the call as a participant, so the host stays present and avoids the 'who invited the notetaker?' moment. Flagship feature of the Fathom 3.0 platform update.

Automatically syncs call summaries, transcripts, action items, and deal-field data into HubSpot and Salesforce after each meeting, eliminating manual CRM data entry.

Users can mark and clip key moments from call recordings, bundle them into shareable playlists, and distribute them to teammates or external stakeholders via share links.

Connects Fathom's meeting library to ChatGPT and Claude so users can query meeting insights, draft follow-up emails, and analyze call patterns from within those AI tools without switching apps.

Automatically records and transcribes meetings on Zoom, Google Meet, and Microsoft Teams, producing a full searchable transcript with speaker labels.

Fathom offers five tiers: Free (individual), Premium (individual), Team (team), and Business (team) with prices ranging from $0 to $34/user/month, plus a custom-priced Enterprise tier.