OhMD capabilities
11 mapped capabilities, each graded and dated. The map shows what OhMD can do; the audit shows whether it’s worth consolidating — and a guide shows how to move.
Capabilities
Broadcast messaging and appointment reminders
provisionalverified ~4 months agoBulk outbound communication to many patients at once — text broadcasts, broadcast voice calling, and automated appointment reminders.
EHR and practice-management integrations
provisionalverified ~4 months agoBidirectional integration with 85+ electronic health record and practice-management systems that syncs patients in and pushes conversations to the chart.
HIPAA compliance and security
provisionalverified ~4 months agoHealthcare-grade security and compliance: a signed BAA, multi-factor authentication, encryption, and consent management across all channels.
Nia AI voice agent for patient calls
provisionalverified ~4 months agoAn AI agent named Nia that answers inbound patient phone calls and resolves routine requests by voice or text, eliminating hold time.
Patient self-scheduling via AI
provisionalverified ~4 months agoPatients book, confirm, or change appointments themselves through the AI agent, without front-desk involvement.
Plans and pricing
provisionalverified ~3 months agoOhMD is sold in three practice tiers plus a separate developer plan, priced per practice per month rather than per seat.
Special Delivery patient-texting API
provisionalverified ~4 months agoA developer API that lets any software embed HIPAA-compliant two-way patient SMS, with consent management and delivery callbacks built in.
Telehealth video visits
provisionalverified ~4 months agoHIPAA-compliant virtual video appointments patients can join from a texted link without downloading an app or logging in.
Two-way patient texting (SMS)
provisionalverified ~4 months agoSecure, HIPAA-compliant two-way text messaging between practice staff and patients, with no app or portal required on the patient side.
Unified patient conversation inbox
provisionalverified ~4 months agoA single inbox where every call, text, AI chat, and staff message for a patient lands together with full history in one view.