Relatient capabilities
12 mapped capabilities, each graded and dated. The map shows what Relatient can do; the audit shows whether it’s worth consolidating — and a guide shows how to move.
Capabilities
Automated waitlist and recall
provisionalverified ~2 months agoAutomatically fills cancelled or hard-to-book slots by offering them to the next waitlisted patient, and brings patients back with automated recall reminders for follow-ups and routine care.
Dash Chat — AI web chat
provisionalverified ~2 months agoAn AI-enabled chat widget embedded on a provider's website that lets patients ask questions and self-serve appointment tasks (book, cancel, reschedule, refill requests) 24/7, handing off to live staff when needed.
Dash Direct — open scheduling APIs
provisionalverified ~2 months agoAn open API platform that lets healthcare technology vendors and organizations embed Dash's real-time scheduling, referral, and financial-clearance capabilities into their own apps and workflows, independent of the underlying PM/EHR.
Dash Engage — omnichannel patient messaging
provisionalverified ~2 months agoAutomated, multi-channel patient communications including appointment reminders, two-way messaging, broadcast messaging, health campaigns, and patient surveys, delivered by the patient's preferred channel to reduce no-shows.
Dash Intake — digital registration and check-in
provisionalverified ~2 months agoA mobile-first patient intake and check-in product that lets patients complete registration, clinical history, and consent forms with e-signature before or at the visit, and captures insurance cards and IDs to reduce front-desk work.
Dash Voice AI — agentic phone agent
provisionalverified ~2 months agoA conversational AI agent that answers inbound patient phone calls and autonomously books, confirms, reschedules, cancels, and routes appointment-related calls with no staff intervention, deflecting routine call volume from the contact center.
EHR/PM integrations
provisionalverified ~2 months agoBidirectional, real-time integrations with major electronic health record and practice-management systems so scheduling, intake, payment, and communication data stays in sync with the system of record.
Financial clearance and mobile payments
provisionalverified ~2 months agoShows patients their estimated financial responsibility before the visit and lets them pay balances from their phone or a kiosk without logging in, including stored cards, digital wallets, and payment plans.
Patient self-scheduling (online)
provisionalverified ~2 months agoLets patients book, reschedule, or cancel appointments online 24/7 without a phone call or login, guiding them to an appropriate provider and open slot based on appointment type.
Plans and pricing
provisionalverified 25 days agoCustom, quote-based enterprise pricing with no public price list; cost is scoped to the organization's size, patient volume, and the Dash modules selected, sold via demo and sales consultation.
Rules-based intelligent scheduling (contact center)
provisionalverified ~2 months agoA centralized appointment-scheduling engine that automatically matches patients to the right provider and slot using provider-specific rules, so contact-center agents book accurately across locations from a single system.