Move your team from Abridge to Freed.
Each person gets a short interview, then a personalized step-by-step guide showing exactly where their saved work, prompts, and projects land in Freed — and the few things that need a manual step, walked through. You send one invite; nobody becomes the help desk, and nothing in Abridge is changed or cancelled. Want to see where you’re paying for both first? Run the free audit.
Both tools allow clinicians to refine AI-drafted notes using natural-language prompts rather than manual rewriting. Abridge's prompt-editing feature accepts instructions like 'Make the assessment more concise' or 'Add a Next Steps section below the A/P' directly in the note view; it can also fold in evidence-based reasoning from sources like UpToDate. Freed's AI clinician assistant (Assistant Chat) provides note editing via prompted commands and adds a medical-knowledge-base question-answering layer aware of the current patient's context. Migrating from Abridge to Freed: use the Freed Assistant Chat at the bottom of the note to issue editing commands ('shorten the plan', 'add medication reconciliation section'); for clinical questions, ask the assistant with patient context loaded. Migrating from Freed to Abridge: issue free-text prompts in the Abridge note editing surface to refine structure and content after initial AI generation.
- Warning: Freed's AI clinician assistant with the full medical knowledge base is gated to the Premier tier; the Core tier gets basic prompted note editing without the broader clinical knowledge base. Abridge's prompt-editing capability is described as available in the standard enterprise workflow.
- Warning: Abridge's prompt-editing is explicitly described as 'connective tissue' to clinical decision support — it can incorporate UpToDate and similar evidence sources into the note; Freed's assistant provides clinical knowledge but the specific integrated evidence sources are not documented to the same level of detail.
- Warning: Neither tool's AI note assistant is a substitute for clinical judgment; all AI-generated or AI-edited content requires clinician review and sign-off before filing.
Both tools listen to the patient-clinician encounter and auto-draft a structured note without dictation. To migrate from Abridge to Freed: clinicians download the Freed app (iOS/Android/web), tap 'Capture conversation' at visit start in place of launching Abridge in Epic Haiku, and review the generated SOAP note on the Freed dashboard before copying to the EHR. To migrate from Freed to Abridge: coordinate with IT to provision Abridge Inside via the Epic Workshop integration — clinicians then start recording from the Abridge tab in Epic Haiku (mobile) or Hyperdrive (desktop) rather than the Freed app. Historical note archives from either side should be exported or retained in the EHR (neither tool stores notes as a system of record long-term). Abridge requires an enterprise Epic deployment; Freed is app-first and device-agnostic.
- Warning: Abridge runs natively inside Epic (Haiku/Hyperdrive) and requires an enterprise-level Epic integration; Freed's ambient capture is a standalone app with a browser-extension EHR push, meaning Freed cannot replicate the tight Epic-embedded workflow that Abridge provides.
- Warning: Freed auto-deletes audio recordings after note generation by default; Abridge's data-retention policy for audio is enterprise-configurable. Teams with audit requirements should verify retention settings before switching.
- Warning: Freed's ambient scribe is available at all paid tiers; Abridge is enterprise-only with no self-serve individual pricing, making Freed significantly more accessible for solo or small-group practices.
Abridge integrates natively inside Epic (Haiku to Hyperdrive) through the Epic Workshop program, embedding note generation in the patient chart without leaving the EHR. Freed takes a different approach: a Chrome browser extension detects any browser-based EHR open in Chrome and transfers the finished note with one click — no IT, no API setup, takes under a minute. Migrating from Abridge to Freed: install the Freed Chrome extension, open your EHR in Chrome, complete a visit in the Freed app, then click the EHR-push button to transfer. Migrating from Freed to Abridge: work with your health system's Epic team and Abridge to complete the Abridge Inside provisioning (Epic Workshop co-development); clinicians then access Abridge from the dedicated tab in Haiku/Hyperdrive rather than the Chrome extension path.
- Warning: Abridge's Epic integration supports bidirectional data flow and embeds in the Epic chart in real time; Freed's EHR push is a one-way Chrome-extension transfer and does not support Epic natively (Epic's Hyperspace is a thick client, not a browser app) — Epic-heavy health systems cannot replicate Abridge's workflow using Freed.
- Warning: Freed's EHR push is gated to the Premier tier and Groups plans; Starter and Core subscribers must copy-paste notes manually into the EHR.
- Warning: Freed supports 10+ named browser-based EHRs (SimplePractice, Athena, Tebra, Elation, etc.) with new EHRs added monthly, making it more flexible than Abridge for non-Epic environments.
Both tools capture ICD-10 codes and E&M levels directly from the documented visit conversation. Abridge's revenue-cycle module also captures HCC codes, calculates E&M levels automatically, supports real-time inpatient CDI, and anchors every code to Linked Evidence traceable back to the patient discussion. Freed surfaces inline ICD-10 and CPT code suggestions in the generated note for clinician review. Migrating from Abridge to Freed for coding: the Freed coding assistant is available from paid plans; clinicians review suggested ICD-10 and CPT codes inline in the note before submitting to billing. Migrating from Freed to Abridge for coding: Abridge's revenue-cycle product is a separate enterprise module — coordinate with Abridge's revenue-cycle team to provision ambulatory encounter integrity (E&M) and CDI features alongside the clinical documentation deployment.
- Warning: Abridge provides HCC risk-adjustment coding, a Care Signals gap-identification tool, and real-time inpatient CDI — capabilities Freed does not offer. Practices that rely on HCC capture or inpatient CDI cannot replicate that with Freed alone.
- Warning: Freed's CPT coding has historically been flagged as beta; ICD-10 is generally available. Confirm current CPT status on the Freed features page before relying on it for billing.
- Warning: Abridge's coding is enterprise-only and priced accordingly; Freed's coding assistant is included at the paid-plan level, making the cost difference significant for smaller practices.
Both tools capture patient visits held in non-English languages and produce an English clinical note. Abridge officially supports 28 languages (including the 16 most-spoken U.S. languages: Spanish, French, German, Italian, Chinese, Japanese, Haitian Creole, Arabic, Korean, Tagalog, Vietnamese, and others) and publishes ASR word-error-rate benchmarks per language. Freed supports 90+ languages and additionally handles code-switching — conversations that move between languages within the same visit — without the clinician needing to pause. Migrating from Abridge to Freed for multilingual use: no special configuration is needed; Freed detects language automatically at capture time and generates the note in English. Migrating from Freed to Abridge: confirm your practice's required languages are in Abridge's 28-language list before cutover; language detection is also automatic on Abridge's side.
- Warning: Freed supports 90+ languages and handles mid-visit code-switching; Abridge officially supports 28 languages. Practices with patients speaking languages outside Abridge's published list should confirm support before migrating from Freed to Abridge.
- Warning: Neither tool is a substitute for a certified medical interpreter; both explicitly state they support bilingual clinicians, not interpreter services. This limitation carries over regardless of direction of migration.
- Warning: Abridge publishes ASR accuracy benchmarks for key languages (e.g. English 6.2% WER, Spanish 3.1% WER); Freed does not publish per-language accuracy benchmarks, making quality comparison difficult for languages outside English.
Both tools auto-generate plain-language patient-facing content from the visit without additional clinician effort. Abridge produces a Patient Visit Summary (PVS) written at roughly an 8th-grade reading level, available in a dedicated PVS tab (notes.abridge.com) in real time during the encounter; clinicians copy-paste it into the EMR to share with the patient. Freed generates after-visit patient follow-up instructions plus 14+ clinical letter types (referrals, sick notes, return-to-work letters, caregiver letters) in the language spoken during the visit. Migrating from Abridge to Freed: patient instructions and letters become available after note generation in the Freed dashboard; use the language toggle to send instructions in the patient's language. Migrating from Freed to Abridge: the Abridge PVS is generated in real time and surfaces in the PVS tab during the visit; copy to the EHR's after-visit summary field. Note that Abridge does not currently generate referral letters or sick notes — those workflows require a separate process.
- Warning: Freed generates 14+ clinical letter types (referrals, sick notes, caregiver letters) that Abridge does not currently produce; practices that generate these documents in volume cannot replicate that output with Abridge's PVS alone.
- Warning: Freed's patient instructions and letters are gated to the Premier tier and Groups plans; Core and Starter subscribers get only the clinical note.
- Warning: Abridge's PVS is generated in real time during the visit (surfaced in the PVS tab); Freed's instructions are generated after the note is finalized. Clinicians who want to hand the patient a summary before leaving the room should verify Freed's timing fits their workflow.