Move your team from Ambience Healthcare to Epic.
Each person gets a short interview, then a personalized step-by-step guide showing exactly where their saved work, prompts, and projects land in Epic — and the few things that need a manual step, walked through. You send one invite; nobody becomes the help desk, and nothing in Ambience Healthcare is changed or cancelled. Want to see where you’re paying for both first? Run the free audit.
Both Ambience's Ambient Scribe and Epic capture the visit ambiently and draft a coding-ready note. A practice already on Epic can retire the standalone Ambience contract: enable Epic's in-chart ambient documentation — Epic's own AI Charting (the 'Art' clinician AI that drafts the note) and/or a partner ambient integration that runs inside Epic (Microsoft/Nuance DAX Copilot or Abridge in Epic). Capture happens in the Epic mobile app (Haiku) during the encounter and the draft is written straight into the Epic note/encounter for clinician sign-off — no separate Ambience login and no paste-back. Keep Epic as the system of record; cut Ambience.
- Warning: Epic's ambient note drafting is delivered either through Epic's native AI Charting/Art (covered by the Epic license) or through a licensed partner add-on (DAX Copilot in Epic, Abridge in Epic) that carries its own per-clinician fee — confirm which path is enabled for the org before cancelling Ambience.
- Warning: Re-validate specialty note formatting: Ambience tunes notes to 200+ specialties with its Note Customization Controls; rebuild equivalent SmartTools/note templates in Epic so specialty structure is not lost on the switch.
- Warning: Output on both sides is a draft requiring clinician review, not auto-filed; do not assume Epic will auto-sign notes that Ambience previously left for review.
- Warning: If you relied on Ambience's coding-aware note (ICD-10 / E/M surfaced in the same draft), plan to pick that up from Epic's coding side (NoteReader / Penny / Level-of-Service suggestions) rather than the ambient surface itself.
Ambience's point-of-care coding (ICD-10 Code Assist, E/M Code Advisor, CPT and HCC surfacing, Modifier 25 / Add-On advisors) overlaps Epic's own revenue-cycle AI coding ('Penny' / AI for Operations), which tees up diagnosis and procedure codes from the visit's clinical content and suggests a Level of Service from data entered during the visit (including free-text notes). A practice on Epic can drop Ambience's coding layer and let Epic suggest codes against the same encounter it will bill from — the codes attach directly to the chart's claim in Resolute instead of being generated in Ambience and pushed back. Keep Epic, cut Ambience.
- Warning: Epic's coding assistance / Penny is part of the Epic revenue-cycle license but its scope is configured per org (and autonomous 'no-touch' coding rolls out by department, starting ED and Radiology) — confirm Epic coding is turned on for your specialties before relying on it to replace Ambience.
- Warning: Ambience runs coding live at the point of care inside the note; Epic's coding leans on the completed documentation and coder/CDI workflow, so the moment-of-capture nudges (e.g. E/M level prompt while charting) may shift to a post-documentation step — set clinician expectations accordingly.
- Warning: Re-validate HCC/MEAT capture: Ambience markets a continuous HCC Compliance Validator flagging unsupported HCC problems; map that to Epic's CDI query surfacing and risk-adjustment tooling and confirm parity before cancelling.
- Warning: Spot-check the first cycles of Epic-suggested codes against historical Ambience accuracy (Ambience cites ~90-99% E/M and ~93% ICD-10 substantiation) so revenue capture is not quietly degraded during the switch.