Move your team from Doxy.me to Epic.
Each person gets a short interview, then a personalized step-by-step guide showing exactly where their saved work, prompts, and projects land in Epic — and the few things that need a manual step, walked through. You send one invite; nobody becomes the help desk, and nothing in Doxy.me is changed or cancelled. Want to see where you’re paying for both first? Run the free audit.
Doxy.me Scribe is an in-call AI scribe that transcribes the telehealth session and drafts a structured SOAP/DAP/Intake note; Epic offers the same ambient capability natively. Keep Epic, cut Doxy.me Scribe: enable Epic's in-app ambient documentation — Epic's native clinician AI ('Art' / AI Charting, built on Dragon ambient) or the deeply embedded partners (Microsoft/Nuance DAX Copilot in Epic, Abridge Inside) — which listens during the visit, pulls live chart context, and pushes the drafted note straight into the Epic encounter for clinician review and sign-off. Because it writes directly into the Epic note, the documentation is immediately available to ordering, coding (level-of-service suggestions), and billing on the same record, instead of Doxy.me Scribe's note that lives in the host's browser for 90 minutes and is then deleted with no copy to the patient or chart. Turn on the Epic ambient module, validate note quality per specialty, then stop using Doxy.me Scribe (and cancel Doxy.me if Scribe was the only reason it was retained).
- Warning: Epic's ambient is a licensed add-on (Epic Art/AI Charting and/or partner DAX Copilot / Abridge) and the partner vendors may carry a per-clinician fee — confirm it is enabled and budgeted for the org before dropping Doxy.me Scribe.
- Warning: Output is a draft, not auto-filed: it requires clinician sign-off, same as Doxy.me Scribe — re-validate note templates and any coding/level-of-service suggestions against Epic's NoteReader/coding output after switching.
- Warning: Doxy.me Scribe runs inside the Doxy.me video call; if you keep Doxy.me for video, Epic ambient captures the in-Epic encounter, so align the workflow so the ambient session is recording the visit that maps to the Epic encounter (ideally move the video to Epic Video Visits too).
Doxy.me is fundamentally a browser-based provider-to-patient video tool; an org already on Epic is paying for that same capability twice. Keep Epic, cut Doxy.me: stand up Epic Video Visits so the patient joins the scheduled encounter from MyChart and the clinician launches the call from Hyperdrive/Hyperspace (or Haiku/Canto on mobile), with the visit, telehealth consent (signed via MyChart eCheck-in), documentation, orders, and charge all attaching to the one Epic system-of-record. To match Doxy.me's no-download/no-login patient experience, configure the MyChart join flow (and, if needed, the integrated third-party transport Epic launches natively such as Zoom for Telehealth or Pexip) so patients connect on iOS/Android/desktop without installing a separate app. Once Epic Video Visits is live and staff are trained, retire the per-provider doxy.me room URLs and cancel the Doxy.me subscription.
- Warning: Epic Video Visits relies on a video transport: Epic's native client is included, but launching Zoom for Telehealth or Pexip is a configured integration that may carry its own vendor cost and IT setup — confirm the transport is enabled before cancelling Doxy.me.
- Warning: Doxy.me needs no patient account; Epic Video Visits routes patients through MyChart eCheck-in, so patients without an activated MyChart account need an alternate/guest join path enabled or activation outreach before cutover.
- Warning: Re-create any Doxy.me in-session conveniences your clinicians rely on (waiting room, in-call chat, screen share) as the equivalent Epic Video Visit / transport features so workflow parity is preserved.