Move your team from eClinicalWorks to Heidi Health.
Each person gets a short interview, then a personalized step-by-step guide showing exactly where their saved work, prompts, and projects land in Heidi Health — and the few things that need a manual step, walked through. You send one invite; nobody becomes the help desk, and nothing in eClinicalWorks is changed or cancelled. Want to see where you’re paying for both first? Run the free audit.
Heidi and eClinicalWorks both turn the spoken visit into a structured draft note. A practice on eClinicalWorks can retire the standalone Heidi scribe and use Sunoh.ai, the ambient AI scribe in the eCW/healow family that is natively wired into eClinicalWorks: Sunoh listens, categorizes the dialogue into Progress Note (SOAP) sections, pre-fills coded diagnoses, allergies, treatment plans, labs, imaging, medication orders, and follow-ups, and the provider reviews and imports straight into the eCW Progress Note (on desktop, eClinicalTouch iPad, or eClinicalMobile). Output lands in the same chart eCW already uses for orders, coding, and billing — no Heidi push-to-chart hop. Migrate by recreating your Heidi note templates as Sunoh/Progress Note formats, enabling Sunoh for the providers, and validating a few specialties before cancelling Heidi. Keep eClinicalWorks; cut Heidi.
- Warning: Sunoh.ai is a paid add-on to the deployed eCW license (listed at $149/user/month, reduced from $199, with possible additional monthly charges) — it is not bundled, so price it before assuming Heidi's cost simply disappears.
- Warning: Today Heidi reaches eClinicalWorks only through Vim's third-party integration platform; cutting Heidi removes that Vim push-to-chart path, so move documentation onto Sunoh's native eCW import rather than the Heidi-via-Vim flow.
- Warning: Heidi captures 110+ languages and 200+ specialty templates; confirm Sunoh's language and specialty coverage matches what your clinicians need before retiring Heidi.
- Warning: Re-validate that Heidi's note-template sections map cleanly to eCW Progress Note (SOAP) structure and that Sunoh's coded pre-fill matches your coding/billing expectations.
- Warning: Export or retain any historical Heidi notes/transcripts you must keep before the subscription lapses; the standalone Heidi record is separate from the eCW chart.
Heidi Evidence answers clinical questions with cited, evidence-based summaries at the point of care; eClinicalWorks delivers decision support inside the chart through its Clinical Decision Support program built on DynaMed (evidence-based reference plus expert guidance), complemented by the eva assistant that retrieves histories and compares Progress Notes. A practice on eCW can drop Heidi's standalone Evidence layer and reach DynaMed from within the eCW workflow, so guidance sits alongside the same encounter that holds the problem list, orders, coding, and documentation. Move by mapping the guideline lookups clinicians run in Heidi Evidence to DynaMed content in eCW and pointing them to the in-chart CDS/eva path. Keep eClinicalWorks; cut Heidi's Evidence add-on.
- Warning: Not a literal swap: Heidi Evidence is an open-ended citation-first Q&A bar (NICE, BMJ Group, HealthPathways, MIMS, etc.), while eCW CDS centers on DynaMed plus eva retrieval — some free-text queries Heidi answered may not have a clean DynaMed equivalent, so confirm coverage before cutting.
- Warning: The eCW CDS program / DynaMed integration is a partner offering and the exact DynaMed-to-EHR embedding depth is not fully documented publicly; verify DynaMed is licensed and reachable in your eCW build rather than assuming it is on by default.
- Warning: Heidi Evidence is free for individual clinicians and only launched Feb 2026; if clinicians adopted it informally, plan a change-management step so they use eCW's in-chart DynaMed/eva support instead of an external tab.
- Warning: DynaMed and any other point-of-care reference in eCW are their own subscriptions/partner agreements — confirm the contract covers your providers before retiring Heidi Evidence.