Move your team from eClinicalWorks to NexHealth.
Each person gets a short interview, then a personalized step-by-step guide showing exactly where their saved work, prompts, and projects land in NexHealth — and the few things that need a manual step, walked through. You send one invite; nobody becomes the help desk, and nothing in eClinicalWorks is changed or cancelled. Want to see where you’re paying for both first? Run the free audit.
NexHealth digital forms and eClinicalWorks healow CHECK-IN both run a contactless pre-visit workflow — confirm the appointment, update demographics/insurance, e-sign consents, complete questionnaires, and review medications/allergies/history from the patient's own device, so a practice on eClinicalWorks can drop the standalone NexHealth Forms add-on and move intake into healow. Keep eClinicalWorks (CHECK-IN runs on the eClinicalWorks/healow stack, so captured demographics, consents, and questionnaire data update the same chart used for documentation, orders, and billing); cut NexHealth. Operationally: enable healow CHECK-IN — the day before the visit it texts the patient a secure healow link (also in the healow app) to confirm, review demographics, confirm insurance, e-sign consents, complete customizable state/clinic questionnaires, review history, and pay copays via healow Payment Services — replacing NexHealth's text/email forms and its Synchronizer push of intake data to the chart.
- Warning: NexHealth forms work with no portal or app on plain text/email; healow CHECK-IN sends a secure healow link and leans on the healow app for some patients — confirm the texted-link path covers your patient mix before cutting NexHealth.
- Warning: Rebuild NexHealth's conditional-logic forms and any appointment-type / procedure-code / new-vs-returning targeting as healow CHECK-IN customizable (state- or clinic-specific) questionnaires; that template logic does not migrate automatically.
- Warning: NexHealth also offers an in-office iPad intake option and writes a PDF copy to a document center; verify healow CHECK-IN (and any in-office/kiosk fallback) covers walk-ins and the document-retention expectation your staff relied on.
- Warning: healow CHECK-IN copay collection runs through healow Payment Services — confirm that payment path is set up if you are replacing NexHealth's intake-time payment step, otherwise pre-visit collection stops.
NexHealth and eClinicalWorks healow Open Access both let patients view real provider availability and self-book online 24/7, so a practice already on eClinicalWorks can retire the standalone NexHealth scheduling add-on and move booking into healow. Keep eClinicalWorks (healow Open Access reads and writes against the eClinicalWorks practice schedule, so the booked slot lands on the same provider calendar used for documentation, orders, and billing); cut NexHealth. Operationally: turn on healow Open Access so patients book from the practice website, the Patient Portal, or the healow app and see real open slots — replacing NexHealth's 'Book Now' widget and shared links. Because Open Access is part of the deployed eClinicalWorks/healow suite, no external write-back or NexHealth Synchronizer sync is needed; the slot is on the native schedule directly.
- Warning: Rebuild NexHealth's scheduling rules — appointment-type, provider/location, custom durations, rotating schedules, and new-vs-existing-patient handling (which NexHealth's team configured for you) — in healow Open Access so the right open slots surface; this logic does not migrate automatically.
- Warning: Re-point every NexHealth booking entry point — website 'Book Now' widget, Reserve-with-Google button, and text/email/QR/social links — to the healow Open Access booking link so external scheduling traffic is not stranded.
- Warning: Open Access booking via the Patient Portal or healow app assumes the patient can reach those surfaces; confirm the website (un-authenticated) booking path covers the new/walk-up patients NexHealth's public widget served before cutting over.
- Warning: Recreate any new-patient credit-card-reservation requirement in eClinicalWorks/healow if the practice relied on it; that gating does not carry over from NexHealth.