Move your team from Heidi Health to Abridge.
Each person gets a short interview, then a personalized step-by-step guide showing exactly where their saved work, prompts, and projects land in Abridge — and the few things that need a manual step, walked through. You send one invite; nobody becomes the help desk, and nothing in Heidi Health is changed or cancelled. Want to see where you’re paying for both first? Run the free audit.
Both tools record the live patient-clinician conversation and generate a structured clinical note without manual typing. To migrate from Abridge to Heidi: install the Heidi web, desktop, or mobile app; select the note template closest to your specialty (or build a custom one); start a Heidi session at the top of your next encounter the same way you would open an Abridge recording. There is no transcript export from Abridge to import into Heidi — each new encounter simply starts fresh in Heidi. To migrate from Heidi to Abridge: Abridge is provisioned at the health-system level through Epic, so individual clinicians cannot self-sign-up; your IT or CMO must activate Abridge Inside for the organisation. Once live, open the Abridge tab inside Epic Haiku or Hyperdrive to start recording. In both directions, the clinician workflow is: start session → conduct visit → review AI draft → edit → file/sign.
- Warning: Abridge is an enterprise-only product sold to health systems; individual clinicians cannot purchase it directly. Heidi offers a Free solo plan, so the migration path is asymmetric for solo or small-practice clinicians.
- Warning: Abridge generates the note in real time during the visit (in-visit review); Heidi generates the note after the session ends, so post-encounter review is the norm.
- Warning: Abridge notes are generated directly inside Epic and file into the EHR chart natively. Heidi requires either a paid EHR integration add-on or manual copy-paste for chart filing on lower plans.
Abridge's Linked Evidence ties every AI-drafted word, diagnosis, or code in the note back to the exact moment in the source transcript or audio; Heidi's Evidence (via Ask Heidi) returns evidence-based answers to medical questions with clickable citations from guidelines and peer-reviewed literature. The two capabilities are complementary rather than identical — Linked Evidence is about note auditability (output → source transcript), while Heidi Evidence is about clinical decision support (question → literature citation). To approximate Abridge Linked Evidence in Heidi: Heidi does not have a transcript-to-note word-level traceability feature; the closest substitute is reviewing the full transcript alongside the generated note (both available in the session view). To use Heidi Evidence in place of Abridge's UpToDate prompt-editing integration: open Ask Heidi during or after a session and ask clinical questions; Evidence Plus or Clinician tier returns inline citations and allows preferred source customization.
- Warning: These are not equivalent capabilities: Abridge Linked Evidence is a note-traceability and compliance tool; Heidi Evidence is a clinical decision-support tool. Neither product fully replicates the other's approach.
- Warning: Heidi Evidence is limited on the Free plan and restricted outside of sessions for EU/UK users; Clinician tier is needed for in-visit live evidence suggestions.
- Warning: Abridge's integration of NEJM and JAMA evidence (announced April 2026) extends Linked Evidence to external literature, beginning to overlap with Heidi's Evidence capability.
Abridge Inside embeds directly in Epic (Haiku, Hyperdrive, Hyperspace); Heidi supports 40+ EHRs via two modes — Embed (runs inside the EHR) and Connect (push-to-chart). To move from Abridge to Heidi: identify your EHR in Heidi's integrations list (heidihealth.com/integrations); for Epic, Heidi offers structured write-back across Hyperspace, Hyperdrive, and Haiku similar to Abridge's tab; for non-Epic systems, Heidi likely covers you where Abridge does not. EHR integration is an add-on or part of the Practice/Enterprise plan — confirm it is included before cutting over. The Heidi Chrome extension can proxy integration for browser-based EHRs as an interim step. To move from Heidi to Abridge: Abridge only integrates with Epic; if your organisation uses Cerner, athenahealth, or another system, Abridge does not currently have a native integration for it and you will need to rely on copy-paste.
- Warning: Abridge's EHR integration is exclusively Epic; Heidi covers 40+ systems including Cerner, athenahealth, and EMIS. A non-Epic shop moving to Abridge loses native EHR integration entirely.
- Warning: Heidi EHR integration (Connect/Embed) is not available on the Free plan and requires an add-on or the Practice/Enterprise tier. Abridge's integration is provisioned system-wide by the health system.
- Warning: Abridge is built via Epic's Workshop co-development program, giving it deep bidirectional data flow; Heidi's Epic write-back covers note sections but the depth of bidirectional context may differ.
Both tools suggest billing codes from the documented encounter. To migrate from Abridge to Heidi: after a Heidi session, open Ask Heidi and type 'find ICD-10 codes' or 'suggest billing codes'; Heidi returns ICD-10 and SNOMED terms drawn from the transcript. This is available in the session workflow for Clinician-tier and above users. To migrate from Heidi to Abridge: Abridge's revenue-cycle product automatically captures ICD-10, HCC, and visit-diagnosis codes during documentation with E&M level calculated automatically; codes are anchored via Linked Evidence to the conversation. The Abridge workflow is fully embedded in Epic — no extra step is needed beyond the standard ambient documentation flow.
- Warning: Abridge's coding is a dedicated revenue-cycle module with E&M calculation, HCC capture, and inpatient CDI; Heidi's coding is delivered through the Ask Heidi assistant as an on-demand action. The depth and auditability of the two approaches differ significantly.
- Warning: Heidi's coding workflow (as a session status feature) requires the Clinician tier or above; it is not available on the Free plan except via the limited monthly Ask Heidi allowance.
- Warning: Abridge anchors every code to its source conversation via Linked Evidence (supporting MEAT-style auditability); Heidi does not offer an equivalent transcript-to-code traceability trail.
- Warning: Abridge mentions CPT codes are not confirmed on the official page; Heidi does not explicitly confirm CPT support either.
Both tools transcribe non-English patient conversations and produce an English clinical note. To migrate from Abridge to Heidi: in Heidi, set the session input language to match the language spoken in the consult (e.g. Spanish) and the output language to English (or any language you want the note in); Heidi also supports separate input and output languages, allowing a Spanish consult to produce a Spanish-language note if desired — a capability Abridge does not offer. To migrate from Heidi to Abridge: Abridge auto-detects language; simply record the multilingual encounter the same way as an English one and Abridge produces an English note. Confirm the specific languages you use are in Abridge's published 28-language list (heavier non-English coverage includes Spanish, Tagalog, Vietnamese, Arabic, Korean, Chinese, French, and others).
- Warning: Abridge officially supports 28 languages and produces notes in English only; Heidi supports reported 110+ languages and can output notes in a language other than English — giving Heidi an edge for non-English-note workflows.
- Warning: Abridge publishes ASR word-error-rate benchmarks (English 6.2%, Spanish 3.1%); Heidi does not publish equivalent accuracy metrics, making independent quality comparison difficult.
- Warning: Neither tool is a substitute for a trained medical interpreter in high-stakes or legal-requirement situations.
Both tools allow clinicians to refine an AI-drafted note using plain-language instructions instead of manual rewriting. To migrate from Abridge to Heidi: after a Heidi session generates a note draft, use the Ask Heidi bar to issue instructions such as 'make the assessment more concise', 'add a next steps section', or 'reformat in SOAP style'; responses can be inserted directly into the note or opened in a tab. Ask Heidi also accepts spoken/dictated prompts on mobile. To migrate from Heidi to Abridge: use Abridge's prompt editing feature after the note draft is generated — type natural-language commands like 'clarify why we chose outpatient follow-up' or 'fold in the UpToDate recommendation on this medication' and Abridge updates the note in a stylistically consistent way. In both tools, the workflow is: review AI draft → issue natural-language instruction → review updated draft → file.
- Warning: Heidi's Ask Heidi is also used for document generation, coding, evidence lookup, and admin tasks — it is a broader assistant than Abridge's prompt-editing feature, which is focused on note refinement.
- Warning: Free and Evidence Plus Heidi plans cap advanced/agentic Ask Heidi actions at approximately 10 per month; the Clinician tier is required for unlimited note-editing via Ask Heidi.
- Warning: Abridge's prompt-editing deployment surface and real-time behavior inside Epic vs the standalone Abridge app are not fully documented publicly; confirm availability in your specific Abridge configuration.
Abridge auto-generates a plain-language Patient Visit Summary (PVS) during the encounter for the patient to take home; Heidi generates downstream documents — including patient summaries, referral letters, discharge summaries, and care plans — from the consult note after the session. To migrate from Abridge to Heidi: after a Heidi session, open the Ask Heidi bar and request 'generate a patient summary' or use a saved patient-summary document template; the output is a plain-language document derived from the transcript and note that you can share via the 'Document & session sharing' feature (Clinician tier and above). To migrate from Heidi to Abridge: Abridge's PVS is generated automatically during the visit and appears in the PVS tab at notes.abridge.com — no separate action is needed; copy-paste it into the EMR after-visit instructions field.
- Warning: Abridge produces the patient summary in real time during the visit; Heidi generates it on demand after the consult ends — teams with a tight in-room workflow may find Heidi's post-session step adds friction.
- Warning: Heidi's 'Document & session sharing' (required to send documents to patients or colleagues) is gated to the Clinician tier; the Free plan cannot share generated documents externally.
- Warning: Heidi's downstream documents scope is broader (referrals, care plans, handover notes) while Abridge's PVS is patient-facing only — the two are not a 1:1 equivalent in breadth.